Complaints

If you are unhappy with our products or have any complaints then please tell us by completing the form below.

Please provide as much information as possible about the nature of the complaint including any dates, references and descriptions. We will respond to your complaint within 2-5 working days.

If the dispute is not settled, we hope you will agree to attempt to resolve the dispute by engaging in good faith with us in a process of mediation or arbitration. We can propose an ADR Provider or will listen to your proposal. If you are in any way concerned, you should read the regulations at: http://ec.europa.eu/consumers/odr/.

Complaints Form

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